Freehand for Freight Audit&Payment Troubleshooting (1)

This troubleshooting guide provides diagnostic procedures, resolution steps, and internal support information for the FAP (Freight Audit & Payment) platform. The guide consolidates issues across three core modules: Costing Service, Core Logistics Common Masters Service, and Rate Manager Service. This document is intended for internal support teams (L1/L2/L3), SREs, and engineers who diagnose and resolve production issues. It assumes familiarity with basic product concepts and focuses on practical diagnostic steps, log locations, configuration checks, and known workarounds.