Client: Viking
Event Name: November 1st – 15th – SCS
Issue:
SCS vendor unable to upload rates in the Procure module — upload stuck at 72%
Symptoms:
When attempting to upload the quote file in the Procure module, the process stops at 72% and does not proceed further.
Root Cause:
The Base Freight Value column in the quote file contained a $ symbol. Since the system already expects numerical values only, the presence of any special character (such as $, commas, or other non-numeric symbols) leads to validation failure during the upload process.
The currency is already defined separately in the Base Freight Currency column (e.g., USD), so currency symbols must not be included in the value field.
Resolution:
Remove the $ symbol (and any other special characters) from the Base Freight Value column.
Ensure that the column contains numbers only.
Keep the Base Freight Currency column set to USD (or the required currency).
Re-upload the file in the Procure module.
Outcome:
After removing the $ symbol, the quote file uploaded successfully without any errors.
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