Error: #/content/exportDeclaration/lineItems/60/weight/grossValue: 0 is not greater or equal to 0.001
❗ Issue
Shipment failed due to the following validation error:
This error occurs when the gross_weight value in the export declaration payload is 0, which is below the required minimum value of 0.001.
? Root Cause
The gross_weight value for a specific line item (lineItems/60) is set to 0, violating the minimum requirement of 0.001. This typically occurs when:
The gross weight was not correctly set in the system.
Data is missing in the
Delivery_lineitemdataJSON payload.
? Troubleshooting Steps
Step 1: Inspect the API Payload
Open browser dev tools.
Go to the Network tab and filter by
Jobapi.Inspect the payload.
Look for
gross_weightunder the failedlineItemsentry.✅ Confirm whether the
gross_weightis0or missing.
Step 2: Identify Affected Line Item in Database
2.1 Search in Delivery_lineitem Table
Locate the correct SKU (from the payload or UI).
Query the table to find the Delivery Line Item ID:
2.2 Search in Delivery_lineitemdata Table
Using the
idretrieved above, search for the related JSON data:
Step 3: Update gross_weight in JSON
Inspect the JSON structure for the weight object.
Update
gross_weightto a valid value (>= 0.001), for example:Run the SQL update query:
? Validation
After updating the value:
Retry the shipment or reprocess the job.
Ensure the payload now includes a valid
gross_weight(≥0.001).Confirm the shipment is successful and error-free.
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